Terms and conditions

Terms of use

www.dafnagro.gr is the online store for the sale of products via the Internet of the company "DAPHNE AGROTRADE SINGLY SHAREHOLDING COMPANY L.T.D.", headquartered at 50 Iakovidou Street, Athens, Attica, Greece (Tax Identification Number: 998987911 / Athens Tax Office / GEMI 006468401000). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the dafnagro online store, located at www.dafnagro.gr.
Please make sure that you agree to the following terms and conditions because your further use and browsing of the above website www.dafnagro.gr implies your explicit and unreserved consent and agreement with them.

1.Terms of the contract
Dafnagro reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and business ethics. Dafnagro undertakes the obligation to inform users of any modifications as well as any changes, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.

2. Information & Products Provided
The company dafnagro is committed to the quality, completeness and validity of the information listed on its website, www.dafnagro.gr, both in terms of the exact data displayed and the services provided by its online store, without prejudice to any technical or typographical errors that have escaped attention or have arisen unintentionally or due to any interruptions in the operation of the website due to force majeure.

3. Limitation of liability
The company dafnagro is not liable to customers / users for any damages that may arise from the execution or non-execution of their order. It also reserves the right to change the delivery time of the goods in cases of force majeure. The online store www.dafnagro.gr cannot provide any guarantee for the availability of the products, but guarantees the timely notification of end consumers about their unavailability and the refund of the money if payment has been made. In no case is the online store of www.dafnagro.gr liable for any claims of a legal or civil and/or criminal nature nor for any damage (positive, special or consequential, which indicatively and not limitingly, alternatively and/or cumulatively consists of loss of profits, data, lost profits, financial satisfaction, etc.) from visitors to the website or third parties for a reason related to the operation or non-operation and/or use of the website and/or inability to provide services and/or information available from it and/or from any unauthorized interventions by third parties in products and/or services and/or information available through it. www.dafnagro.gr makes every effort to provide high quality services, but nevertheless cannot guarantee that there will be no interruptions to the website or "human" errors when updating / listing the price and / or characteristics of a product. In any case, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, please contact us via e-mail at info@dafnagro.gr or by phone at 210 810 4490 - 2610 337 807.

4. Intellectual property rights
All content of the website, including images, graphics, photographs, drawings, texts, information, services and products provided, are the intellectual property of the company dafnagro and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, upload, processing, creation of derivative works or misleading the public regarding the actual provider of the content of the website is prohibited. Any reproduction, re-publication, upload, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only after prior written permission from dafnagro or any other legal owner of the above copyrights. The names, images, logos and distinctive features representing dafnagro, its online store www.dafnagro.gr and third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of dafnagro and www.dafnagro.gr and the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property.

5. User Responsibility
Users of the website www.dafnagro.gr agree that they will not use the dafnagro online store to send, publish, send by e-mail or transmit in other ways any content that is unlawful, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, constitutes a violation of another's privacy, shows empathy, or expresses racial, national or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains viruses software or any other codes, files or programs, designed for the purpose of interrupting, causing damage, destroying or disabling the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, may harass third parties in any way and any content is used to collect or store personal data regarding other users.

6.Security
The dafnagro company recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal data and your transactions are completely secure and confidential.

7.Protection of Personal Data
During your visit to the pages of www.dafnagro.gr and in order to order products, but also to ensure the possibility of communicating with you so that we can inform you about our new products, you may be asked to provide information that concerns you (name, profession, email address, date of birth, etc.). Any personal data you declare anywhere on the pages and services of the website www.dafnagro.gr, are intended exclusively and solely for ensuring the operation of the respective service and may not be used by any third party (except where provided by Law to the competent authorities only). The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their lawful request and in accordance with the applicable legislative provisions. For any question or suggestion or statement related to these issues, please contact us at sales@dafnagro.gr. At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with the applicable legislation for the protection of personal data.

8.Order cancellation policy
If the online order has been completed, you can call within 24 hours at 210 810 4490 - 2610 337 807 or at the email address info@dafnagro.gr. and one of our associates will take care of the cancellation of your order.

9.Product return policy
You have the right to return the products you purchased only in cases where there was a defect in them due to proven fault of dafnagro and within 20 days of their receipt. Returns are accepted only if the products have not been used and are in the same condition as you received them.

10.European Alternative Dispute Resolution Body
Recently, Greek legislation (with Joint Ministerial Decree 70330/2015) harmonized Directive 2013/11/EC, which provides for the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution procedure throughout the EU. More information here